Everything you need to know about treatment at Donglang — safety, costs, travel, and more.
Yes. Donglang operates under full government authorization with a GMP-certified cell laboratory. China has one of the world's most advanced regulatory frameworks for cellular therapies. All our treatments are conducted within legally approved protocols by licensed medical professionals. Our facility has been operating for over 15 years with an impeccable safety record.
We encourage every patient to verify our credentials before committing. You can request: (1) our GMP certification documents, (2) our hospital operating license, (3) a virtual tour of our facilities, (4) direct references from past patients in your country, and (5) copies of our published clinical protocols. We are a State Council-approved institution — not an unregulated clinic. If any provider resists showing their credentials, walk away.
Patients typically save 50-70% compared to equivalent treatments in the US or Europe. Our packages are all-inclusive — covering treatment, accommodation, meals, translation, and transportation. For detailed cost comparisons by treatment type, visit our Cost Comparison page.
Our pricing is transparent and all-inclusive. The only items not covered in our standard packages are: international airfare, travel insurance, and personal expenses (souvenirs, off-site dining, etc.). Everything else — medical treatment, accommodation, meals, local transportation, translation, and follow-up — is included. We provide a detailed breakdown before you commit.
We work with many international insurance providers including Bupa, Cigna, Allianz, and AXA. Our patient coordinators can help verify your coverage before you travel. We also offer transparent self-pay options with no hidden fees for patients without insurance coverage.
Our international patient team includes coordinators fluent in English, Arabic, Russian, French, and Bahasa Indonesia. Medical consultations are conducted with professional interpreters present to ensure nothing is lost in translation. All medical records and treatment plans are provided in both English and Chinese.
Depending on the treatment protocol, most patients stay 7-21 days. Here's a rough guide: Stem cell joint therapy: 7-10 days. Anti-aging protocol: 10-14 days. Comprehensive wellness: 14-21 days. CAR-T therapy: 21-30+ days. Our Concierge Plus package includes a 14-day seaside villa stay. We'll provide a personalized timeline during your initial consultation.
Yes. We provide an official invitation letter and hospital appointment confirmation to support your medical visa application. Our patient coordinators can guide you through the visa process for your specific country. For patients from visa-free countries (including Singapore, Malaysia, UAE, and many European nations), the process is even simpler. We also offer airport pickup and can assist with flight recommendations.
Absolutely. Our Executive Premier package includes a family companion arrangement with dedicated accommodation. All packages can be extended to accommodate family members at additional cost. We believe healing is enhanced when loved ones are nearby, and our villas are designed with family comfort in mind.
Step 1: Fill out our consultation form or email us with your medical concern.
Step 2: Our patient coordinator schedules a video call within 24 hours to understand your needs.
Step 3: You share relevant medical records (we provide a secure upload portal).
Step 4: Our medical team reviews your case and designs a preliminary treatment plan with cost estimate — all free, no commitment.
Step 5: If you decide to proceed, we handle scheduling, visa support, and travel coordination.
Donglang is located along China's southeastern coastline, with convenient access from major international airports. Our patient coordinators will provide detailed travel instructions and arrange your airport transfer. The coastal location was chosen specifically for its healing environment — clean air, moderate climate, and natural beauty that supports recovery.
We accept international wire transfers, major credit cards (Visa, Mastercard), and UnionPay. Payment schedule: 30% deposit to secure your treatment dates, 70% upon arrival and final treatment plan confirmation. We provide detailed invoices for insurance reimbursement. No payment is required for the initial consultation.